PRIVACY POLICY
GENERAL PROVISIONS
This Privacy Policy explains what information we collect about the User, what we do with that information, and how we process it.
This Privacy Policy is for you if you are a User of our products and services.
The Privacy Policy applies to the JWIZARD Cleaner application, the website jwizard.com, and other interactions (e.g., technical support inquiries).
By using the JWIZARD Cleaner application and the official website jwizard.com, the User unconditionally agrees to this Policy and the terms and conditions of processing his/her personal information as stated herein; if he/she does not agree to these terms and conditions, the User shall refrain from using the JWIZARD Cleaner application (the "Product") and the website (the "Service""
THE PERSONAL DATA WE PROCESS
Personal information that the User provides about himself/herself when registering (creating an account) or while using the application, including the User's data. The User provides the information at its discretion. Personal information includes but is not limited to full name, email, and phone number.
Payment Information includes name, email address, hidden credit card number, license information, and, in certain circumstances, billing address and phone number.
Other Information means data that does not reveal the identity of the User, either by itself or in combination with any information we receive. For example, the User's device information, application usage data (activation, crashes, scans, errors), and IP address.
DATA UTILIZATION
We use and store User information as necessary to fulfill our agreement with the User and for our legitimate business interests in operating our website and products, including:
To administer our Site and Products, authenticate Users for security purposes, provide personalized user features and access, process transactions, conduct research, develop new features, and improve the features, algorithms, and usability of our Site and Products;
As required by applicable law, legal process, or regulation;
To calculate aggregate statistics about the number of unique devices using our Sites and/or Products;
To send emails and other communications. We may send service, technical, and other administrative emails, messages, and other types of communications to Users;
For billing, account, and subscription management;
To investigate and help prevent security problems, fraud, and abuse;
To provide technical and customer support to the User. This may include remote access to the device to better resolve the issue. For this purpose, we will process information from the product and device (e.g., crash reports, usage data), the User's contact information, and other information the User provides us (e.g., problem description).
DISCLOSURE OF PRIVATE INFORMATION
We take measures to protect Users’ data. These measures include processes and procedures designed to reduce the risks of unauthorized access to or disclosure of data. However, we do not guarantee that the misuse of Users’ data by intruders will be eliminated. Keep your account passwords in a safe place and do not disclose them to third parties. If you become aware of unauthorized use of your password or any other breach of security, contact us immediately.
DATA SECURITY AND STORAGE
We take measures to protect User's personal data. These measures include processes and procedures designed to reduce the risks of unauthorised access to or disclosure of data. However, we do not guarantee that misuse of User's personal data by intruders will be completely eliminated. Keep your account passwords in a safe place and do not disclose them to third parties. If you become aware of unauthorised use of your password or any other breach of security, please contact us immediately.
CHANGES TO THIS PRIVACY POLICY
We reserve the right, in our sole discretion, to modify or amend this Privacy Policy from time to time, in part or whole. We encourage you to stay informed of any changes to our Privacy Policy to be informed about how we use and protect your personal information.
CONTACT INFORMATION
For general questions, please contact customer support - at support@jwizard.com